Terms & Conditions

We, Spincastle Casino Gaming Limited, welcome you to use our online gaming platform. By using the Platform, accessing any content, making a deposit, placing bets or wagers, participating in games, claiming bonuses or promotions, and otherwise engaging with us, you agree to be bound by these Terms and Conditions.

Acceptance of the Terms

1. Eligibility Requirements You must be at least 18 years old and have the necessary mental capacity to enter into legally binding agreements.

2. Geographic Restrictions The Platform is available for use by residents within our permitted territories only, as further detailed below:

• Permitted jurisdictions include all countries where online gambling with offshore operators is legal.
• Notwithstanding this permission, we may restrict access from certain territories at our sole discretion.
• The platform's primary focus and promotions are aimed towards users in English-speaking markets.

1. Account Registration Rules To register an account, you must:

• Provide accurate and complete information as required during the registration process
• Maintain the accuracy of your details
• Comply with all applicable laws, regulations, and terms when using our services

1. One-Account-Per-User Policy

We do not permit more than one account to be maintained by a single user or household for gambling purposes on our Platform.

1. Identity Verification and KYC You may be required to undergo an identity verification process, which includes providing proof of age, name, address, and other documentation as specified in the Know Your Customer section below. Failure to comply with these requests or provide sufficient information may result in account restrictions or closure.

Account Security Responsibilities

1. Login Credentials and Password Protection You are responsible for maintaining the confidentiality of your login credentials and ensuring their security against unauthorized access or misuse.

2. Restricted Behaviour Any attempt to manipulate our systems, game results, bonus conditions, or any other aspect of gaming with Spincastle Casino will be considered as a serious breach of these Terms. Consequently, we reserve the right to restrict access to your account temporarily or permanently and may pursue disciplinary action against you without notice.

3. Multi-Accounting Spincastle Casino prohibits creating multiple accounts by individuals or groups for fraudulent purposes. In cases of suspected multi-accounting, we will investigate promptly and take all necessary steps to prevent potential abuse. In such situations, one account will be left active while other offending accounts may face closure.

4. Bonus Rules

• Bonus offers are available as stated in the promotions' terms
• Maximum bets per spin/spread for bonuses and promotions: £100 or equivalent currency

Wagering and Gameplay Conditions Please note that specific conditions apply to bonuses, free spins and cash rewards and all relevant rules can be found on our website under Bonus Terms.

1. Bonus Abuse Prevention

Spincastle Casino will monitor player activity closely and may cancel, change the terms of a bonus or terminate an account in case of suspected abuse.

Deposits, Withdrawals & Verification Any withdrawal requests require successful verification process to secure payment.

1. Verification Before Withdrawing Funds Before we can make any payout to you, your winnings will be subject to our standard verification procedures as part of the Know Your Customer policy, which may include but not limited to:

• Government issued photo identification
• Proof of residency and current address

1. Processing Procedures If a withdrawal is requested within twenty four hours from initial deposit no payout shall occur until next business day.

Responsible Gambling

1. Self-exclusion & Account Restrictions

• If you feel like gambling has become problematic for your financial situation please contact our support team via email at.
• We can place a temporary ban on playing, we also accept 7-180 days voluntary self exclusion requests.
• Should an account be subject to restrictions or closure under this Section, we reserve the right to prevent future access and re-register new accounts if found out.

1. Game Fairness & RNG Our games are certified by leading testing laboratories as fair with the use of Random Number Generators, ensuring that each game outcome is independently determined without human interference or influence from external sources.

2. Technical Issues

We strive to provide uninterrupted services, however sometimes our servers might be unavailable due to maintenance and updates which do not affect gameplay but only access to account details.

Intellectual Property & Ownership Spincastle Casino owns all rights to any proprietary software used on the Platform as well as all logos/trade-marks related thereto.

1. Limitation of Liability

• Under no circumstances, including but not limited to negligence shall we be liable for indirect losses or any consequential damages.
• All warranties whether expressed implied in law are excluded save only where they cannot legally be so.

Modification of Terms

We reserve the right to modify, update or withdraw these Terms at our sole discretion from time to time. You will be responsible for regularly checking this page for updates on changes.

1. Contact & Support Guidance Please feel free to contact us if you have questions about these terms via support email.

Applicable Licensing or Regulatory Oversight

All aspects of our operations are subject to regulatory requirements and oversight as applicable in the jurisdictions we operate within. We reserve all rights under such laws where enforceable by law.

8 By continuing use on this site you indicate that your acceptance for these terms is given with no expectation or claim of any sort, either known now unknown, implied in law from fact which was apparent prior to or exists upon conclusion